These are some of the questions commonly asked by our customers. Our friendly customer service team would be delighted to assist if you have any further queries or encounter any issues. You can Contact Us if you have any problems.


🎁Price & Payment:

  1. Unless OZGIFTSHOP otherwise agrees in writing, the Customer must pay the full price for the Goods to OZGIFTSHOP before delivery of the Goods.
  2. All prices shall be exclusive of GST (unless otherwise stated). Each published saving in respect of a product is by reference to the recommended retail price of the manufacturer or our normal ticketed price.
  3. OZGIFTSHOP may correct any clerical errors or omissions in any quotation, correspondence, invoice or on the Website.
  4. We reserves the right to vary the price for Goods. We will notify the Customer of any variations to the prices specified on the Website by updating the Website.
  5. Subject to your compliance with these Sales Terms and our acceptance of your Order, we will sell and supply the products to you as shown on your Order confirmation.



  1. We usually ship the goods from our warehouse in 5-15 days(except holidays). However, due to different regions and different delivery methods, the final arrival time of the package will be different.
  2. Extremely popular or rare items may not be in stock and we will contact you upon receipt of your order to inform you of the indicated delivery date and ask if you would like a refund or replacement of the same value.
  3. Please note that it can take longer for delivery if you are located in rural areas.
  4. If there is any shortage of goods, we will contact you immediately. Sometimes it will appear a sudden custom delay, so it may not be updated in time.If you need to know the progress of the package, please contact us. Please have your Order Number handy as shown on the email confirmation.


🎁What Are the Top Festival Present Ideas?

OZGIFTSHOP has a lovely selection of presents for men, women, parents and kids. Naturally, some Christmas presents are more popular than others. Fortunately, customers can easily find the most popular presents at OZGIFTSHOP by using our sort menu. So, be sure to use the sort menu and home recommended categories if you need some top festival present ideas! Because they have all been investigated and studied by us, it can be said that 95% of people like the products in OZGIFTSHOP!


🎁How to pace an order?

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship your package within 7 business days.

Our support team is always happy to guide you at any step!